U.S. Embassy & Consulates
in Japan

Sapporo

U.S. Consulate General Sapporo

Jurisdiction: Hokkaido, Aomori, Akita, Iwate and Miyagi

Tel: (011) 641-1115
From the U.S.: 011-81-11-641-1115

Consular Section, American Citizen Services
(Passports/Reports of birth/Notarial Services/Other citizen services)
All assistance is by appointment only. To make an appointment, please go to our appointment website. Please ensure that “Sapporo” is the place for your appointment.
E-mail: SapporoACS@state.gov (American citizen services only)

Social Security Administration:
The Federal Benefits Unit at the U.S. Embassy in Tokyo is the primary point of contact for all Social Security related matters for Japan except below. Please direct all inquiries related to Social Security and Social Security benefits to our: FBU Online Inquiry Form

Phone: (03) 3224-5000 (Tuesdays and Thursdays 9 a.m. to 12 noon, select 3 from the phone tree.)

For inquiries on benefits related to Veterans Affairs (VA), Office of Personnel Management (OPM), Department of Labor (DOL) and Railroad Retirement Board (RRB), please send an email to: SapporoACS@state.gov

Osaka

U.S. Consulate General Osaka-Kobe

Jurisdiction: Osaka, Aichi, Ehime, Fukui, Gifu, Hiroshima, Hyogo, Ishikawa, Kagawa, Kochi, Kyoto, Mie, Nara, Okayama, Shimane, Shiga, Tokushima, Tottori, Toyama, Wakayama

Tel: (06) 6315-5900
From the U.S.: 011-81-6-6315-5900

American Citizen Services
For information on services for U.S. citizens, including passport, citizenship, or other emergency services, please consult the ACS Navigator.

Visa Services
English- and Japanese-speaking customer service agents are ready to assist you from 10 a.m. to 6 p.m. Japan time Monday through Friday. The call center is closed for U.S. and Japanese holidays. Please see this online page for more information.

Green Card
For U.S. Lawful Permanent Residents (green card) related information, please click here.

Social Security Administration
The Federal Benefits Unit at the U.S. Embassy in Tokyo is the primary point of contact for all Social Security related matters for Japan. Please direct all inquiries related to Social Security and Social Security benefits to our: FBU Online Inquiry Form

Phone: (03) 3224-5000 (Tuesdays and Thursdays 9 a.m. to 12 noon, select 3 from the phone tree.)

For inquiries on benefits related to Veterans Affairs (VA), Office of Personnel Management (OPM), Department of Labor (DOL) and Railroad Retirement Board (RRB), please use our online contact form (Osaka/Nagoya)

Business
Education & Exchanges
Job Opportunities

Naha- Okinawa

U.S. Consulate General Naha

Jurisdiction: Okinawa and the Amami Oshima Island group, which is the southern island group of Kagoshima Prefecture

Tel: (098) 876-4211
From the U.S.: 011-81-98-876-4211
Fax: (098) 876-4243

Emergencies:
If you are an American citizen, or you are calling about an American citizen in an after-hours emergency, please call 098-876-4211 (From the United States: 011-81-98-876-4211) and ask to speak with the Consulate’s Duty Officer.

Passports / Reports of Birth / Notarial Services:
All services are provided by appointment only. Please make appointments for passport, birth report, and notarial services here.

For further questions, please contact us using our ACS Navigator.

Social Security Administration:
The Federal Benefits Unit at the U.S. Embassy in Tokyo is the primary point of contact for all Social Security related matters for Japan except below. Please direct all inquiries related to Social Security and Social Security benefits to our: FBU Online Inquiry Form

Phone: (03) 3224-5000 (Tuesdays and Thursdays 9 a.m. to 12 noon, select 3 from the phone tree.)

For inquiries on benefits related to Veterans Affairs (VA), Office of Personnel Management (OPM), Department of Labor (DOL) and Railroad Retirement Board (RRB), please send an email to: Nahavet@state.gov (NAHA)

– OR – (Only for military members using Military Postal Service)

For comments relating to the U.S. Embassy’s website, please click here.

Human Rights Defenders

Protecting and supporting human rights defenders is a key priority of U.S. foreign policy. Because human rights defenders seek to hold their governments accountable to protect universally recognized human rights, defenders are often harassed, detained, interrogated, imprisoned, tortured, and even killed for doing their work. The State Department’s objective is to enable human rights defenders to promote and defend human rights without hindrance or undue restriction and free from fear of retribution against them or their families.

If you require Embassy support, please email HRDSupportJapan@state.gov.

• U.S. Support for Human Rights Defenders
• Guidance for Human Rights Defenders [PDF 7 MB]