COVID-19 Information


Global Health Advisory:

The Department of State advises U.S. citizens to avoid all international travel due to the global impact of COVID-19. In countries where commercial departure options remain available, U.S. citizens who live in the United States should arrange for immediate return to the United States, unless they are prepared to remain abroad for an indefinite period. U.S. citizens who live abroad should avoid all international travel.

Country-Specific Information:

  • Japan has confirmed cases of COVID-19 (also known as the disease caused by SARS-CoV-2) within its borders.
  • Authorities have confirmed that sustained community-based transmission is occurring in Japan. Sustained community spread means that people in Japan have been infected with the virus, but how or where they became infected is not known, and the spread is ongoing.
  • The Travel Advisory for Japan has been changed from a Level 1: Exercise Normal Precautions to a Level 2: Exercise Increased Caution due to an outbreak of COVID-19. The Centers for Disease Control and Prevention (CDC) has also issued a Level 2 Travel Health Notice.
  • The U.S. Embassy in Tokyo continues to closely monitor developments related to COVID-19 in Japan and will update this webpage with additional information as it becomes available.

Entry and Exit Requirements:

According to the Japanese Ministry of Foreign Affairs, as of March 29, 179 countries have restricted entry, and 62 countries have restricted activity, for travelers from Japan due to COVID-19 infections. For detailed information, please see this online site (Japanese only).

The Government of Japan has designated COVID-19 as a “Designated Infectious Disease”” and placed entry restrictions on foreign visitors. Please visit the Japan National Tourism Organization website for detailed information on entry restrictions currently in place

Quarantine Information:

On February 14, a Cabinet Order officially designated the novel coronavirus as a “quarantinable infectious disease” as described in Article 34 of the Japanese Quarantine Act. This order permits detention and isolation of those suspected of or confirmed to be carrying the virus. The act is available online here.

The Government of Japan requests all travelers arriving from certain countries/regions including the United States to self-quarantine at home or in a hotel for 14 days. These travelers are also requested not to use public transportation for any purpose, including transit to or from airports. Please visit the Japan National Tourism Organization for detailed information.

Local Resources:

  • The Ministry of Health, Labor and Welfare has a dedicated page on COVID-19.
  • The Japan National Tourism Organization (JNTO) has a dedicated COVID-19 page with additional information, including information on how to seek medical care in Japan. JNTO also operates a 24-hour hotline for visitors.
  • If you are currently in Japan and believe that you may have symptoms of COVID-19, please call JNTO’s hotline at 050-3816-2787.
  • The Tokyo Metropolitan Government published a chart on what to do if you’re worried you might be infected with COVID-19: (English) (Japanese)

Other links:


U.S. Embassy Tokyo
American Citizen Services
1-10-5 Akasaka, Minato-ku, Tokyo 107-8420
Tel: 03-3224-5000
After Hours: 03-3224-5000
Fax: 03-3224-5856

The U.S. Embassy serves Americans in Tokyo, Chiba, Fukushima, Gunma, Ibaraki, Kanagawa, Nagano, Niigata, Saitama, Shizuoka, Tochigi, Yamagata and Yamanashi.

11-5, Nishitenma 2-chome, Kita-ku, Osaka 530-8543
Tel: 06-6315-5912
Fax: 06-6315-5914

Serving Americans in Osaka, Aichi, Ehime, Fukui, Gifu, Hiroshima, Hyogo, Ishikawa, Kagawa, Kochi, Kyoto, Mie, Nara, Okayama, Shimane, Shiga, Tokushima, Tottori, Toyama, and Wakayama prefectures.

Nagoya International Center Bldg. 6th floor
1-47-1 Nagono, Nakamura-ku, Nagoya 450-0001
Tel (052) 581-4501
Fax: (052) 581-3190

Providing emergency consular services only (including death and arrest cases) for Americans living in Aichi, Gifu, and Mie prefectures.

5-26, Ohori 2-chome
Chuo-ku, Fukuoka 810-0052
Tel: 092-751-9331
Fax: 092-725-3772

Serving Americans in Fukuoka, Kagoshima, Kumamoto, Miyazaki, Nagasaki, Oita, Saga and Yamaguchi prefectures.

Kita 1-jo, Nishi 28-chome
Chuo-ku, Sapporo 064-0821
Tel: 011-641-1115
Fax: 011-643-1283

Serving Americans in Akita, Aomori, Hokkaido, Iwate and Miyagi prefectures.

2-1-1 Toyama, Urasoe City
Okinawa 901-2104
Phone: 098.876.4211
Fax: 098.876.4243

Serving Americans in Okinawa and the Amami Oshima Island group