Citizen Services at the Sapporo Consulate

Welcome to the American Citizen Services unit of the U.S. Consulate General in Sapporo! We are here to provide information and services to U.S. citizens living or visiting in Hokkaido, as well as Aomori, Akita, Iwate and Miyagi prefectures in the Tohoku Region of Japan.

Before or after you arrive in Japan, we encourage you to register with us at the Smart Traveler Enrollment Program (STEP). This provides us with timely information to make contact with you or your family in the case of an emergency or natural disaster.

All non-emergency services are provided by appointment only. The Consulate General is closed on both American and Japanese holidays.

To make or cancel an appointment for passports, reports of birth or notarial services (Sapporo), please click here.

If you have any questions, please call 011-641-1115 or e-mail

We can also provide U.S. citizens with information about:

If we are not able to assist you, we will try to direct you to the appropriate offices that can.