An official website of the United States government

Social Security

U.S. Economic Impact Payment Checks

The Economic Impact Payment program is administered by the IRS. The U.S. Embassy cannot verify eligibility or advise customers on what to do with the checks.


If you did not receive your monthly Social Security payment this month, your benefits have likely been suspended because we did not receive the annual questionnaire form that was mailed to you.

To reinstate your benefit payments, you will need to print and complete one of the forms listed below.

  • If you are a Social Security beneficiary, please complete Form SSA-7162
  • If you are the Representative Payee for a beneficiary, please complete Form SSA-7161

When completing the form, please ensure that you include your complete name, address, contact number and Social Security Number (SSN) and sign the form. Once signed, mail the completed form to:

U.S. Embassy Tokyo, Federal Benefits Unit

1-10-5 Akasaka, Minato-ku

Tokyo 107-8420

Once we receive the completed form, we will take immediate action to reinstate benefits. Any past due benefits will be directly deposited into your bank account, usually within 7-10 business days.

The Social Security Administration’s Federal Benefits Unit processes claims for retirement, disability and survivor benefits, Social Security Number applications, and post-entitlement actions for beneficiaries under the various federal benefits programs.

Note: Appointments are required for Social Security/Federal Benefits Services.
Please contact the Federal Benefits Unit through our online inquiry form.

Social Security Online Services

You can now access many services online if you live outside of the United States. Learn more about what you can do with your personal my Social Security account at www.ssa.gov/foreign.

To create a my Social Security account using an international address and/or phone number, you will first need to create an account using ID.me. For step-by-step instructions, please see our pamphlet entitled, How to Create a mySSA Account.

General information

For general information on Social Security, please visit the SSA website.

If you are experiencing problems accessing the SSA website, please contact the Federal Benefits Unit through our online inquiry form.

Social Security Cards / Numbers

If you are applying for a Social Security Number, or have questions regarding your Social Security Card or Number, view our Social Security Cards and Numbers page.

Benefits Eligibility and Applications

If you are inquiring into your eligibility for Social Security benefits, and/or have questions regarding the benefits application process, please view our Benefits Eligibility and Applications page.

Post-Entitlement Services

If you are already receiving Social Security benefits, and have a question or problem with your benefits account, please view our Post-Entitlement Services page.


Handy List of Social Security Frequently Asked Questions

Other Federal Benefits

  • Department of Veterans Affairs
    The Department of Veterans Affairs (DVA) processes survivor claims, educational benefits, compensation and pension examinations, etc. For more details of benefits available and downloadable forms, please visit the Department of Veterans Affairs website.
  • Office of Personnel Management
    The Office of Personnel Management website offers information for federal employee benefits such as retirement programs, thrift plans, and health insurance.
  • Department of Labor
    The Department of Labor website offers information on benefits programs such as the Family and Medical Leave Act and workers’ compensation programs, (Black Lung, FECA, Longshore).
  • Railroad Retirement Board
    The Railroad Retirement Board (RRB) administers comprehensive retirement-survivor and unemployment-sickness benefit programs for the nation’s railroad workers and their families. The RRB also administers certain Social Security benefit payments and railroad workers’ Medicare coverage. Visit the RRB website for more information.
  • Department of Defense
    All Department of Defense benefits matters are handled through the U.S. military bases in Japan.
  • Office Hours and Contact Info
    Federal Benefits contact information and office hours