The Economic Impact Payment program is administered by the IRS. The U.S. Embassy cannot verify eligibility or advise customers on what to do with the checks.
If you did not receive your monthly Social Security payment this month, your benefits have likely been suspended because we did not receive the annual questionnaire form that was mailed to you.
To reinstate your benefit payments, you will need to print and complete one of the forms listed below.
When completing the form, please ensure that you include your complete name, address, contact number and Social Security Number (SSN) and sign the form. Once signed, mail the completed form to:
U.S. Embassy Tokyo, Federal Benefits Unit
1-10-5 Akasaka, Minato-ku
Once we receive the completed form, we will take immediate action to reinstate benefits. Any past due benefits will be directly deposited into your bank account, usually within 7-10 business days.
The Social Security Administration’s Federal Benefits Unit processes claims for retirement, disability and survivor benefits, Social Security Number applications, and post-entitlement actions for beneficiaries under the various federal benefits programs.
Social Security Online Services
You can now access many services online if you live outside of the United States. Learn more about what you can do with your personal my Social Security account at www.ssa.gov/foreign.
To create a my Social Security account using an international address and/or phone number, you will first need to create an account using ID.me. For step-by-step instructions, please see our pamphlet entitled, How to Create a mySSA Account.
For general information on Social Security, please visit the SSA website.
If you are experiencing problems accessing the SSA website, please contact the Federal Benefits Unit through our online inquiry form.
Social Security Cards / Numbers
If you are applying for a Social Security Number, or have questions regarding your Social Security Card or Number, view our Social Security Cards and Numbers page.
Benefits Eligibility and Applications
If you are inquiring into your eligibility for Social Security benefits, and/or have questions regarding the benefits application process, please view our Benefits Eligibility and Applications page.
If you are already receiving Social Security benefits, and have a question or problem with your benefits account, please view our Post-Entitlement Services page.
Handy List of Social Security Frequently Asked Questions
Other Federal Benefits
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