U.S. Embassy & Consulates
in Japan

Social Security Benefits and Assistance (SSA)

The Federal Benefits Unit at the U.S. Embassy in Tokyo is the primary point of contact for all Social Security related matters for Japan. Please direct all inquiries related to Social Security and Social Security benefits to:

Online inquiry form
Fax: (03) 3224-5144
Phone: (03) 3224-5000 (Tuesdays and Thursdays 9 a.m. to 12 noon)

Mailing Address:
   U.S. Embassy Tokyo
   Federal Benefits Unit
   Consular Section
   1-10-5 Akasaka Minato-ku, Tokyo 107-8420 Japan

In-Office Appointments

To ensure the health and safety of our clients and staff, our in-person services are limited to appointment only. To schedule an appointment, please contact us using our Online inquiry form and we will contact you to schedule the appointment. Please note that electronic devices (e.g., cell phones, laptops, etc.) are not allowed inside the Embassy.

We are closed on U.S. and Japanese national holidays.

Veterans Affairs (VA), Office of Personnel Management (OPM), Department of Labor (DoL), Railroad Retirement Board (RRB)

Customers seeking information about other Federal Benefits services, including Veterans Affairs (VA), Office of Personnel Management (OPM), Department of Labor (DoL), Railroad Retirement Board (RRB) should contact the Embassy (FBU Tokyo) or local consulate to make an appointment for services or consultation. Please see the link below to make an appointment at the consular office closest to you.

Contact information and general office hours for the U.S. Embassy and Consulates in Japan