Q: I heard that SSA is reviewing cases in Japan that may be affected by Windfall Elimination Provision (WEP). How can I request my case to be reviewed?
A: SSA reviews cases as they are received and notifies claimants as the case is processed. There is no need to request for your case to be reviewed. If your case is potentially affected, your case will be reviewed automatically.
Q: I live outside of Japan but I receive a Japanese pension. Will my benefits also be reviewed and recalculated?
A: The list identified citizens of Japan regardless of country of residence and residents of Japan regardless of country of citizenship whose payments have been subject to WEP based on a foreign pension.
Q: I received a notice from SSA. Is there anything else I need to do?
A: No action is needed from you unless the notice is requesting you to provide Japanese pension information.
Q: Where can I get more information about the recalculation of my benefits?
A: The notice will explain case specific information. The WEP factsheet can provide additional information about WEP. Windfall Elimination Provision (ssa.gov)
Q: How did SSA determine whether or not my benefits should increase?
A: SSA considered your pension(s) amount(s) and based on the information provided, determined if your benefit would increase or stay the same.
Windfall Elimination Provision (ssa.gov)
Q: What formula was used to recalculate my SSA benefits?
Q: Is there any possibility that my benefit amount will decrease as a result of the recalculation?
A: Once the JNP is removed, your benefit amount should not decrease however if the pension amount was under reported, your benefit amount may decrease.
Q: If the amount of my Japanese benefits has changed, will that affect my SSA benefits? Do I need to report future changes to SSA?
A: If the amount of your Japanese benefits has changed, it will not affect your SSA benefits. You do not need to report future changes, however, if the pension ceases and you are no longer entitled to the pension, SSA will recompute the payment without considering the pension effective with the first month for which you are no longer entitled to the pension.
Q: I received a notice stating that my benefits will increase. When will the benefit increase take effect? Will I receive back pay?
A: The notice will include the effective date of the increase and the amount of the back pay.
Q: How can I check the status of my benefit recalculation?
A: There is no need to check the status of your benefit calculation. SSA is reviewing a large amount of cases and it will take some time to review each case.
Q: I understand that I need to complete Form SSA-308 and submit proof of my Japanese pension. Where can I get help with completing the SSA-308?
A: Please check this instruction sheet.
Q: How can I obtain the proofs that SSA requested?
A: Depending on the type of pension received, beneficiary should contact respective Japanese agency/agencies listed in GN 01746.025.
SSA – POMS: GN 01746.025 – Japanese Liaison Agencies – 01/29/2010
Q: Can SSA directly obtain the requested proofs from Japan Pension Service (JPS)?
A: No. Beneficiaries should request the required documents directly from the paying agency.
Q: If I don’t submit the requested proofs, will my benefits be suspended?
A: Your benefits will not be suspended. No action will be taken on your case if we do not receive proof that you are receiving a pension from Japan National pension.
Q: I made a mistake on the Form SSA-308. Can I resubmit the form? If so, where should I submit it to?
A: Yes, you can resubmit the form. Please send the form to:
Q: I may have provided the wrong proofs. Can I resubmit them? If so, where should I submit them?
A: Yes, you can resubmit the proofs. Please send the proofs to:
Q: If I disagree with the notice that I received, what should I do?
A: Your notice will inform you if you have the right to appeal our decision. Appeal requests must be in writing within 60 days of the date on the notice. Appeal requests should be on form Form SSA-561. This form can be obtained at www.ssa.gov/online/.
Q: Where can I get help with completing the Form SSA-561 (Request for Reconsideration)?
A: Contact the Federal Benefits Unit that serves your country of residence.
Q: How long will it take to receive a decision on my appeal?
A: The appeal decision usually takes about 90 days for international cases.
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