U.S. Citizen Services

The U.S. Embassy in Tokyo has resumed some routine services. To schedule an appointment for a date on or after October 1, 2020, please click here. If you require an appointment prior to October 1, 2020, please email TokyoPPT@state.gov.

The U.S. Consulate General, Naha (Okinawa) has suspended all routine appointments for passports and notarial services. To schedule an appointment, please email the Consulate General at NahaACS@state.gov.

NOTICE: Online payment for passport renewal by mail is now available for adult U.S. citizens in Japan. See more information.

To apply for a social security card, please DO NOT make an appointment here. Please contact the Federal Benefits Unit at FBU.Tokyo@ssa.gov

Online Appointments are Necessary:

Tokyo    • Sapporo    • Osaka/Kobe    • Fukuoka

Please find a listing below of the services that the American Citizen Services section provides. You must click on the service you want, follow all instructions, and then schedule an appointment for the post that serves you.

Alerts and Messages

COVID-19 Information
See all Messages and Alerts for U.S. Visitors to Japan.