Appointment System for American Citizen Services

FOR TOKYO

  • To make or cancel an appointment for passport/report of birth/notarial services in Tokyo, click here. Please bring a printout of the “Appointment Details” screen when coming to the Embassy. For applicants who used the electronic application for the Consular Report of Birth, please allow 5 working days between payment submission and interview appointment time.
  • The Embassy in Tokyo does NOT store laptops or large luggage. Please see the full list of Prohibited Items.
  • To apply for a social security card, please DO NOT make an appointment here. Please contact the Federal Benefits Unit at FBU.Tokyo@ssa.gov. It is no longer possible to apply for a social security card at the same time as a Consular Report of Birth Abroad.
  • To make an appointment for loss of U.S. citizenship, please click here.
  • For U.S. Lawful Permanent Residents (green card) related information, please click here.

FOR NAHA

All non-emergency consular services are provided by appointment only.

  • To make or cancel an appointment for passports, report of birth, and notary services (Naha), Please click here. Please print the appointment confirmation page and bring it with you on your appointment date. In addition, each family member seeking a service related to passports or birth registration should also make an individual appointment.
  • For emergencies, click here for contact information.
  • To apply for a social security card, please contact the Federal Benefits Unit at FBU.Tokyo@ssa.gov. Please note that it is no longer possible to apply for a social security card at the same time as a Consular Report of Birth Abroad. All inquiries regarding social security card, federal benefits falls under the jurisdiction of the Federal Benefits Unit.

FOR OSAKA-KOBE

Non-emergency services are by appointment only.

Each family member seeking a service related to passports or birth registration should make an individual appointment. At the time you receive your appointment confirmation page to print, you also will be offered the option to make a separate appointment for another individual.

  • To make or cancel an appointment for passports, reports of birth, and notary services (Osaka), please click here.
  • For emergencies, please click here for contact information.

FOR SAPPORO

To make or cancel an appointment for passports, reports of birth or notarial services (Sapporo), please click here.

Note: For notarial services, please select “Schedule an appointment for any passport services …” and write “Notarial service requested” in the “Name of non-applicant …” field in your request. Currently no slots are utilized for “Schedule an appointment for notarial services.”

For other services, please call the Consulate General in Sapporo to set up an appointment: Tel. (011) 641-1115

FOR FUKUOKA

To make or cancel an appointment for passports and reports of birth (Fukuoka), please click here.

FOR NAGOYA

The U.S. Consulate in Nagoya no longer provides American Citizen Services. American citizens are advised to consult the website of the U.S. Consulate General in Osaka.