Appointment System for American Citizen Services

NOTICE: The U.S. Embassy in Tokyo and consulates in Japan have suspended all routine appointments for passports and notarial services. If you need an emergency passport for immediate international travel or for reasons relating to immigration, please email the Embassy or consulate nearest you, as indicated below.

We accept applications for a Consular Report of Birth Abroad in order to document citizenship for a child, but you may experience delays. To schedule an appointment, please email the Embassy or consulate nearest you (see below). For applicants who used the electronic application for the Consular Report of Birth, please allow 5 working days between payment submission and interview appointment time.

We are only able to accommodate emergency notarial appointments. If you have an urgent need for notarial services, please email the Embassy or consulate nearest you.

For emergencies unrelated to passport or notarial services, please click here for contact information.

For Tokyo

Please note: Individuals coming to Embassy Tokyo for consular services are now required to bring and wear protective masks. You will not be allowed entry without a mask.

Due to strict social distancing guidance, we are unable to allow anyone into our waiting room other than the applicants who are required to be present at the time of your appointment.  Please refrain from bringing your friends or spouse to the Embassy, if they do not need to be present for your application.

For Emergency Appointments
  • To request an appointment for an emergency passport or notarial service, please email TokyoPPT@state.gov.
Prohibited Items
  • The Embassy in Tokyo does NOT store laptops or large luggage. Please see the full list of Prohibited Items.
Social Security
  • To apply for a social security card, please DO NOT make an appointment here. Please contact the Federal Benefits Unit at FBU.Tokyo@ssa.gov. It is no longer possible to apply for a social security card at the same time as a Consular Report of Birth Abroad.
Green Card
  • For U.S. Lawful Permanent Residents (green card) related information, please click here.

For Naha

All non-emergency consular services are provided by appointment only.

    • To make or cancel an appointment for passports/report of birth (Naha), Please click here. Please print the appointment confirmation page and bring it with you on your appointment date. In addition, each family member seeking a service related to passports or birth registration should also make an individual appointment.
    • Due to space restrictions, we are only able to accommodate emergency notarial appointments. If you have an urgent need for notarial services, please email NahaACS@state.gov.
    • For emergencies, click here for contact information.
    • To apply for a social security card, please contact the Federal Benefits Unit at FBU.Tokyo@ssa.gov. Please note that it is no longer possible to apply for a social security card at the same time as a Consular Report of Birth Abroad. All inquiries regarding social security card, federal benefits falls under the jurisdiction of the Federal Benefits Unit.

For Osaka-Kobe

Non-emergency services are by appointment only.

Each family member seeking a service related to passports or birth registration should make an individual appointment. At the time you receive your appointment confirmation page to print, you also will be offered the option to make a separate appointment for another individual.

  • To make or cancel an appointment for passports/reports of birth (Osaka), please click here.
  • Due to space restrictions, we are only able to accommodate emergency notarial appointments. If you have an urgent need for notarial services, please email AOK@state.gov.
  • For emergencies, please click here for contact information.

For Sapporo

  • To request an appointment for an emergency passport or emergency notarial service, please email SapporoACS@state.gov.
  • For other services, please call the Consulate General in Sapporo to set up an appointment: Tel. (011) 641-1115

For Fukuoka

  • To make or cancel an appointment for passports/reports of birth/notary (Fukuoka), please click here.
  • Please make one appointment per family, even if you have multiple passport applications or reports of birth abroad.
  • If one of the services you require is a birth report, your appointment should be for “Report the birth abroad of a child.” If you create your appointment under a different category, we will not be able to accept your birth report application during your scheduled appointment.
  • Please provide a phone number and email address that you normally use. We may need to contact you regarding your appointment.
  • Military families are encouraged to consult your base Legal Office for the completeness of your application package prior to visiting the consulate.

For Nagoya

The U.S. Consulate in Nagoya no longer provides American Citizen Services. American citizens are advised to consult the website of the U.S. Consulate General in Osaka.