The Embassy and all our consulates are closed on both U.S. and Japanese holidays.
The Embassy helps U.S. citizens in Tokyo, Chiba, Fukushima, Gunma, Ibaraki, Kanagawa, Nagano, Niigata, Saitama, Shizuoka, Tochigi, Yamagata, and Yamanashi.
Security Notice – Prohibited Items:
The Embassy in Tokyo does NOT store laptops or large luggage. Visitors carrying unauthorized objects will not be granted entry. Please see the full list of Prohibited Items.
Minato-ku, Tokyo 107-8420
– OR –
(Only for military members using military postal service)
PSC 471 Box 1111
FPO, AP 96347
Tel: (03) 3224-5000 / DSN 224-5000 switchboard
Fax: (03) 3224-5856 / DSN 224-5856 (non-visa/passport inquiries)
If you are an American citizen in the U.S. Embassy district, or you are calling about an American citizen in an after-hours emergency, please call (03) 3224-5000. Ask to speak with the Embassy Duty Officer.
Passports / Reports of Birth / Notarial Services
All services are provided by appointment only.
Please make an appointment online.
Phone Hours: 10 a.m. – 12 noon (Monday – Friday)
*Note: No phone hours on the last Friday of every month. In case of emergency, please call: 03-3224-5000.
The Consulate in Sapporo helps Americans in Akita, Aomori, Hokkaido, Iwate and Miyagi.
Kita 1-jo, Nishi 28-chome, Chuo-ku, Sapporo 064-0821
Tel. (011) 641-1115
Fax: (011) 643-1283
All assistance is by appointment only. To make an appointment, please go to our appointment website. Please ensure that “Sapporo” is the place for your appointment.
American Consulate Nagoya
Nagoya International Center Bldg. 6th floor
1-47-1 Nagono, Nakamura-ku, Nagoya 450-0001
Tel. (052) 581-4501
Fax (052) 581-3190
The U.S. Consulate in Nagoya no longer provides routine American Citizen Services. American citizens are advised to consult the website of the U.S. Consulate General in Osaka.
Do not mail passport applications to Nagoya; please mail them to the Consulate in Osaka.
The Consulate in Osaka helps Americans in Osaka, Aichi, Ehime, Fukui, Gifu, Hiroshima, Hyogo, Ishikawa, Kagawa, Kochi, Kyoto, Mie, Nara, Okayama, Shimane, Shiga, Tokushima, Tottori, Toyama, Wakayama.
2-11-5 Nishitenma, Kita-ku, Osaka 530-8543
Tel. (06) 6315-5900
Fax: (06) 6315-5914
If you are an American citizen, or you are calling about an American citizen in an after-hours emergency, please call the Embassy at (03) 3224-5000 (From the U.S: 011-81-3-3224-5000). Ask to speak with the Osaka-Kobe Duty Officer.
Death of a U.S. Citizen
Information regarding the disposition of remains in Consulate Osaka’s Consular District can be found here.
All services are provided by appointment only
Federal Benefits Unit:
For Federal Benefits matters, please click here for information.
The Consulate in Fukuoka helps Americans in Fukuoka, Kagoshima, Kumamoto, Miyazaki, Nagasaki, Oita, Saga and Yamaguchi.
5-26 Ohori 2-chome, Chuo-ku, Fukuoka 810-0052
Tel. (092) 751-9331
Fax: (092) 725-3772
Phone Hours: 10 a.m. -12 noon (Monday), 1:30 p.m. – 3:30 p.m. (Thursday)
All assistance is by appointment only. To make an appointment, please go to our appointment website. Please ensure that “Fukuoka” is the place for your appointment.
Naha - Okinawa
The Consulate in Naha helps Americans in Okinawa and the Amami Oshima Island group (which is the southern island group of Kagoshima Prefecture).
2-1-1 Toyama, Urasoe City, Okinawa, Japan 901-2104
or PSC 556, Box 840 FPO AP 96386-0840
Tel. (098) 876-4211
Fax: (098) 876-4243
If you are an American citizen, or you are calling about an American citizen in an after-hours emergency, please call 03-3224-5000 (From the United States: 011-81-3-3224-5000) and ask to speak with the Consulate’s Duty Officer.
Please make an appointment online.
For further questions, please call 098-876-4211 Monday through Friday between 3 p.m. and 5 p.m. or email us your questions at email@example.com.
Social Security Administration:
Please contact the Federal Benefit Unit for assistance at FBU.Tokyo@ssa.gov.
Phone Number: 03-3224-5225 (Tuesday and Thursdays 9 a.m. – 12 noon)
Veterans Affairs and Office of Personnel Management (OPM):
Please contact us for assistance at Nahavet@state.gov
Or call us at 098-876-4211, Monday through Friday between 3 p.m. and 5 p.m.
Persons affiliated with U.S. Forces in Japan should first contact their base legal, personnel or family support offices. Many of the services we offer can be completed, or at least started, on base.