COVID-19 Information

FOR THE MOST UP-TO-DATE INFORMATION FROM THE CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC), VISIT CORONAVIRUS.GOV

The U.S. Embassy continues to carefully monitor the spread of COVID-19 in Japan. The Department of State has issued a level three advisory for Japan recommending that U.S. citizens reconsider travel. Japan has instituted strict immigration restrictions, and most travelers will not be permitted to enter. More information is available from Japan’s Ministry of Justice.

Country-Specific Information:

  • Case numbers in Tokyo, Osaka, Nagoya, Fukuoka, Okinawa, and in other areas across Japan have risen significantly in the past two weeks, and many prefectural officials are requesting residents comply with specific mitigation efforts centered around refraining from visiting nightlife establishments and other non-essential outings and travel.
  • The Prime Minister and many prefectural officials have reiterated calls for citizens to reduce people-to-people contact, with a focus on avoiding the “three Cs:” closed spaces, crowded spaces, and close-contact settings.
  • Several U.S. Forces Japan installations have reinstituted stringent health protection measures to protect both their personnel and local populations.
  • Japanese immigration officials have: extended the period of application for certain types of visa extensions and residency applications; increased the waiting time for decisions in certain cases; extended visa validity for visitors whose period of stay expired in March through July; and, have announced new measures to reduce congestion in waiting rooms. More information can be found online here.
  • The U.S. Embassy in Tokyo continues to closely monitor developments related to COVID-19 in Japan and will update this webpage with additional information as it becomes available.
  • We strongly encourage all U.S. citizens to comply with measures announced by local authorities, including limiting personal outings, avoiding crowded spaces, and maintaining at least six feet of distance between yourself and others.

Entry and Exit Requirements:

  • Most non-Japanese citizens who leave Japan, even U.S. citizen legal residents, will not be able to return under current conditions.
  • The Government of Japan published information regarding limited exceptions to the entry restrictions. On July 22, the government updated these travel restrictions. U.S. citizens resident in Japan who returned to the United States before the implementation of the restrictions on April 3, and who have a valid reentry permit, may be able to return to Japan after August 5. The Government of Japan published information regarding exemptions to its entry restrictions and contact information for the Immigration authorities, which is available here. The Ministry of Justice also maintains a website.
  • U.S. residents who believe they may qualify for one of these exemptions are strongly advised to consult with Japanese Immigration authorities prior to departing Japan.
  • The Government of Japan has designated COVID-19 as a “Designated Infectious Disease” and placed entry restrictions on foreign visitors, including on foreigners traveling from the United States. Please visit the Japan National Tourism Organization website for detailed information on entry restrictions currently in place.
  • For detailed information on countries with entry or activity restrictions for travelers coming from Japan, please see this online site (Japanese only).
  • International flights are currently available in Japan, but service has been drastically reduced compared with the pre-COVID-19 period. As a reminder, non-Japanese citizens who leave Japan, even U.S. citizen legal residents, will not be able to return under current restrictions.

American Citizen Services and Visa Services:

The U.S. Department of State is beginning to resume a very limited number of routine visa and passport services. Routine appointments remain suspended in Tokyo, but some appointments are available at our consulates. For specific information please check our website for visas and American Citizen Services.

Effective immediately, online payment for mail-in adult U.S. passport renewal is available in Japan. For information, please see our website.

U.S. citizens and visa applicants who are granted appointments at the U.S. Embassy in Tokyo or any U.S. consulate in Japan must wear masks upon entering the premises and are prohibited from entering these facilities if they have symptoms of COVID-19 or have been exposed to anyone known to have tested positive for COVID-19 in the previous 14 days.

Resources in Japan

Below are sources of local COVID-19 information in English. U.S. citizens should closely monitor trusted local news sources and local authorities’ communications for updates and information.

This list is not exhaustive:

The Japan National Tourism Organization maintains up-to-date information on screening and quarantine measures for travelers. It also operates a 24/7 visitor hotline, available in English. To call from Japan: 050-3816-2787; from overseas: +81-50-3816-2787.

The Japanese Ministry of Health, Labor and Welfare also has a 24/7 hotline at +81-3-3595-2176 with English-speaking operators, and has a Q&A on the new measures.

The Association of Medical Doctors of Asia Medical Information Center are operating a hotline to assist foreign nationals in Japan with questions about COVID-19. It is available from 10:00 to 17:00, and can be reached at 03-6233-9266. More information can be found here.

The Tokyo Metropolitan Government launched a multilingual call center on COVID-19 for foreign residents. They can be reached by phone from 10:00 to 17:00, Monday through Friday, at 0120-296-004. Callers should note that the initial recording is in Japanese, but if you hold the line you can be assisted in English.

The Ministry of Health, Labor and Welfare has a dedicated page on COVID-19.

The Japan National Tourism Organization (JNTO) has a dedicated COVID-19 page with additional information, including information on how to seek medical care in Japan. JNTO also operates a 24-hour hotline for visitors.

If you are currently in Japan and believe that you may have symptoms of COVID-19, please call JNTO’s hotline at 050-3816-2787.

The Tokyo Metropolitan Government published a chart on what to do if you’re worried you might be infected with COVID-19: (English) (Japanese)

Other links: