Replacing a Lost/Stolen Passport

Online Appointments are Necessary.

The Embassy in Tokyo does NOT store laptops or large luggage. Please see the full list of Prohibited Items.

To apply for a social security card, please DO NOT make an appointment here. Please contact the Federal Benefits Unit at FBU.Tokyo@ssa.gov


• Tokyo  • Sapporo  • Osaka/Kobe  • Fukuoka  • Naha

  • If your passport is lost or stolen, you are advised to report the loss/theft to the local Japanese Police Station and obtain a police report.
  • Original documents will be returned to you after review of your application.

Adults (age 16 and older)
All applicants must apply in person.

  • Proof of U.S. Citizenship (if circumstances allow)
  • One valid proof of ID (if circumstances allow)
  • One passport photo 
    White background /2″×2″ in size / no eye glasses / no uniforms
  • Form DS-11 
    Complete online and print out single-sided. (How to complete the online application form)
    *NOTE: You must provide a Social Security number, if you have been issued one. If you do not have a Social Security number, please click here.
  • Form DS-64
  • One “Japan Post LetterPack envelope” (self-addressed) 
    LetterPack LIGHT: 370 yen, traceable, signature not required
    LetterPack PLUS : 520 yen, traceable, signature required
    For persons using an APO/FPO address, bring one self-addressed envelope that will be mailed via Military Postal Service (MPS). MPS is NOT trackable.
    *NOTE: Effective October 1, 2019, the LetterPack envelope fee will be increased by 10 yen. For full details of this change, click HERE.
  • Passport Fee

Children under 16
All applicants (children) must appear in person accompanied by both parents.

  • Proof of U.S. Citizenship (if circumstances allow)
  • One passport photo 
    White background /2″×2″ in size / no eye glasses / no uniforms
  • Form DS-11
    Complete online and print out single-sided. (How to complete the online application form)
    *NOTE: You must provide a Social Security number, if you have been issued one. If you do not have a Social Security number, please click here.
  • Form DS-64
  • Proof of parent-child relationship (if circumstances allow)
    –U.S. birth certificate
    –Consular Report of Birth Abroad
    –Foreign birth certificate
    –Adoption decree
    –Divorce/Custody decree
    Note: all documents must be original – no photocopies.
  • Parents’ valid IDs (original + 1 photocopy)
  • One “Japan Post LetterPack envelope” (self-addressed) 
    LetterPack LIGHT: 370 yen, traceable, signature not required
    LetterPack PLUS : 520 yen, traceable, signature required
    For persons using an APO/FPO address, bring one self-addressed envelope that will be mailed via Military Postal Service (MPS). MPS is NOT trackable.
    *NOTE: Effective October 1, 2019, the LetterPack envelope fee will be increased by 10 yen. For full details of this change, click HERE.
  • Passport Fee

If either parent cannot be present, please see Parental Consent for Minors for more information.