Updates on Diamond Princess Quarantine

February 20

On Thursday evening, the Embassy sent a letter to U.S. Citizens from the Diamond Princess who have tested positive for COVID-19 in Japan.


February 19

The U.S. Embassy and the CDC sent the following letters to passengers remaining aboard the Diamond Princess. (Embassy letter) (CDC letter)

In addition to the above letter, the CDC released a media notice with more information.


February 18

The U.S. Embassy in Tokyo continues to closely monitor the situation on the Diamond Princess. Any U.S. citizen who is on board the ship or hospitalized who requires consular assistance should email us at USGShipContact@state.gov or call us at (+81) 03-3224-5000.


February 17

On February 17 at 0705 JST, two charter flights carrying passengers from the Diamond Princess cruise ship departed Tokyo en route to the United States.

U.S. Embassy Tokyo will continue to provide all possible consular services to U.S. citizens remaining in Japan.

The Department of State has no higher priority than the welfare and safety of U.S. citizens abroad.

We extend our thanks to the Government of Japan for its invaluable collaboration with us, and for its commitment to protecting the welfare of U.S. citizens. We also extend our sincere gratitude to the Self-Defense Forces for helping to transport our American citizens, a contribution in the true spirit of the Alliance.


February 16

This letter was sent to American passengers and crew on Sunday morning. It includes details on the repatriation operation as well as information for those who select not to board.

The Centers for Disease Control and Prevention released a statement on repatriation of American passengers and crew.


February 15

UPDATE: Here is a follow-up email with additional information sent to Americans on board the vessel about the voluntary repatriation operation.

The Department of State, working closely with the Department of Health and Human Services (HHS) and other partner agencies, will provide a chartered aircraft to bring passengers directly from Japan to the United States.

The Embassy informed American passengers and crew on board about this decision in an email sent at 3:24, Tokyo time. A copy of the letter can be read here.

We continue to collaborate closely with HHS, Centers for Disease Control (CDC), the Government of Japan, and Carnival Cruise Lines on all aspects of this dynamic situation. The U.S. Embassy remains in close contact with all relevant authorities to ensure U.S. citizens aboard the ship, and their families, are fully informed as the situation develops.

Our primary goal is to ensure the welfare and safety of all U.S. citizens involved.

U.S. citizens aboard the Diamond Princess, hospitalized at local hospitals, as well as their friends and family can continue to reach us at USGShipContact@state.gov or call us at (+81) 03-3224-5000.


February 14

The Embassy is coordinating closely with the Ministry of Health, Labor, and Welfare (MLHW) and Princess Cruises on the voluntary disembarkation announced by the Japanese Government yesterday afternoon. The disembarkation of passengers will take place over the next few days and it is our understanding that this will be a phased approach, with the most medically vulnerable passengers in the first phase, including older adults with pre-existing health conditions.

Disembarked passengers will serve the remainder of their quarantine in Japanese government facilities.

Meanwhile, the Centers for Disease Control and Prevention (CDC) continues to collaborate closely with Japanese health authorities to ensure precautions are being taken to prevent the spread of illness on the Diamond Princess. The CDC has deployed a subject matter expert to assist MLHW and currently has four experts on the ground to assist in our efforts. Additional experts from the U.S. are expected to arrive over the next several days.

We continue to be in close contact with American passengers and crew members and are providing ongoing recommendations to help protect their health. Over the three-day weekend, the Embassy will continue to closely monitor the situation and update passengers on developments. Any U.S. citizens aboard the Diamond Princess, hospitalized at local hospitals, as well as their friends and family can reach us at USGShipContact@state.gov or call us at (+81) 03-3224-5000.

Lastly, we are sending an email to American citizens on board the vessel every day. Here is a copy of the email that was sent on Friday night.


February 13

This afternoon, the Japanese Government announced that certain groups of passengers on board the Diamond Princess will be allowed to voluntarily disembark in the coming days to continue quarantine in Japanese government facilities. We understand that this voluntary option will begin with passengers over 80 with pre-existing health conditions.

In response to the announcement, the Embassy sent U.S. citizens on board the vessel a letter from the Centers for Disease Control and Prevention with more information.

Read the transcript of a February 12 CDC teleconference on COVID-19 (previously referred to as Novel Coronavirus).

The Embassy sends an email to American citizens on board the vessel every day. Here is a copy of the email that was sent on Thursday afternoon.


February 12

Consular officers continue to visit hospitalized Americans from the Diamond Princess.

Throughout the day, Embassy officials coordinated with Government of Japan counterparts as well as interagency partners in the U.S, including the Department of Health and Human Services.

The Centers for Disease Control and Prevention released new guidance for ships managing Coronavirus. The guidance includes recommendations for evaluating suspected cases of Coronavirus, preventing infection among crew members, proper use of protective equipment, and cleaning and disinfection practices.

We continue to urge U.S. citizens aboard the Diamond Princess who need assistance getting medication to email us at USGShipContact@state.gov or call us at (+81) 03-3224-5000.

The Embassy sends an email to American citizens on board the vessel every day. Here is a copy of the email that was sent on Wednesday night.


February 11

An epidemiologist with the Centers for Disease Control and Prevention (CDC) has arrived in Tokyo and is assisting in our coordination efforts.

Last night, Chargé d’Affaires Joe Young had another productive meeting with officials from the Ministry of Health, Labor and Welfare to discuss efforts to assist Americans aboard the Diamond Princess.

We are continuing to provide appropriate consular assistance to U.S. citizens on board the vessel as well as visiting Americans who have been taken to local hospitals.

The Government of Japan continues to accelerate the delivery of medication for individuals with chronic medical issues and to increase medical support for the passengers. American Citizens aboard the vessel who need assistance getting medication should email us at USGShipContact@state.gov or call us at (+81) 03-3224-5000.


February 10

Today, Chargé d’Affaires Joe Young sent the below video message to American passengers aboard the Diamond Princess. He urged anyone needing assistance to email us at USGShipContact@state.gov or call us at (+81) 03-3224-5000.

On Twitter, the World Health Organization reiterated the Japanese government’s decision to end the quarantine on February 19. This is consistent with Centers for Disease Control and Prevention guidance.

Additionally, Japan’s National Institute of Infectious Diseases is posting updates on Coronavirus here.


February 9

The U.S. Embassy in Tokyo continues to closely monitor the situation on the Diamond Princess. We are in constant communication with the Japanese government, Carnival, as well as the U.S. Centers for Disease Control and Prevention (CDC) and are providing all appropriate consular assistance to U.S. citizens on board the Diamond Princess as well as those who’ve been transferred to local hospitals.

Any U.S. citizen on board the ship, or their family members, can contact us at a dedicated email address: USGShipContact@state.gov

Follow @USEmbassyTokyo and @ACSTokyo on Twitter for updates from the Embassy.